Job Location: Dubai, UAE
We are searching for Customer Service Executive – Sea Freight, with Exp of 8+ Years
Job Responsibilities:
- Process customer’s orders / enquiries timely and accurately
- Provide pricing and delivery information.
- Liaison with multiple parties including customers, carriers, hauliers, overseas agents etc for freight handling and / or other matters
- Ensure that all jobs are monitored, costs, selling figures are accurately & timely updated in system
- Ensure all event data are updated correctly in system
- Communicate discrepancies / issues to team supervisor / manager when necessary
- Any other ad-hoc work instructions / administration duties from Supervisor / Manager
Job Requirements:
- Minimum Diploma in Logistics, Business or related discipline
- Able to work under pressure in a fast changing and demanding environment
- Self-discipline, initiative, responsible and independent
- A good team player with good interpersonal and communication skills